FAQs
General
During what hours is the Town Center open?
Monday through Friday, 8:00am - 5:00pm, except for Federal holidays and weather emergencies.
How do I purchase a personalized commemorative brick?
You need to submit a form for the location where you want the brick placed.
At what point does the Town declare a hurricane emergency?
A hurricane emergency is declared after the National Weather Service issues a hurricane warning for the area. The Town's Emergency Operations plan would then take effect until the storm danger has passed.
I'm going out of town. Will the Police check on my house while I'm away?
Yes, one of the services provided by your Juno Beach Police Department is conducting home security checks when you are out of town. Programs like this one are designed to increase the security for our residents, so take advantage of them. In order for us to conduct the home security check, we need to know :
- - your contact information
- - if anyone locally has a key to your residence
- - if you have any maintenance contractors who have been granted access to your home while you are out of town
If you have any questions, please contact the Juno Beach Police Department at (561) 626-2100.
When is recycling & solid waste picked up?
- Mondays and Thursdays for solid waste pick up.
- Mondays only for recycling.
Recycling services are provided through Waste Management.
Please click here for detailed information and scheduling information.
Permits & Inspections
Do you accept the Universal Palm Beach County Permit Application?
No, we only accept the Town of Juno Beach permit application.
How do I schedule an inspection?
Inspections must be scheduled online through MGO Connect. Please follow the instructions on the MGO Connect help guide (page 9).
Inspection times are between 8 a.m and 4 p.m, Monday through Friday (excluding legal Holidays). If you'd like to request a 2 hour time-frame for your inspection, please contact your inspector directly, TEXT ONLY (click here for the inspectors' contact information)
The cut off time for scheduling inspections is by 4pm the day before the intended inspection day.
I have a scheduled inspection for today, but I don't know at what time. How do I find that information?
Our inspectors have multiple inspections to complete each day, and it can be unpredictable how long each of them will take. For that reason, they can only offer a 2 hour window time frame for when an inspection will take place (between 8 a.m and 4 p.m).
To find out your 2 hour window, please contact your inspector directly, after you've been assigned one. To view our inspectors contact information, click here.
Can I pay my permit fee with a credit card?
Yes, you are now able to pay permit fees online only via credit card through the mgoconnect.org website. However, in person at the Town Center we only accept cash or checks.
How do I register with the Town as a contractor?
There is no form to submit, but with your permit submittal please include a copy of your contractor's license and certificates of insurance listing the Town of Juno Beach as a certificate holder for both liability and worker's compensation.
How do I renew an expired permit?
Can my contractor work on Sundays or holidays?
No, permissible hours are Monday through Friday from 7am to 6pm and Saturday from 9am to 5:30pm. No construction is allowed on Sundays or legal holidays. Legal holidays include: New Years Day, Martin Luther King Jr Day, Memorial Day, Juneteenth Day, Independence Day (July 4th), Labor Day, Columbus Day, Veterans Day, Thanksgiving Day and Christmas Day.
Do I need a permit if I am just painting my house (inside or outside)?
No permit required.
What are the A/C change-out requirements?
- Must change out both condenser and handler
- If condenser is located on the roof, please submit Google Earth or PAPA aerial view with marked up location
- If condenser is located on the ground, please submit a survey with marked up location
- If condenser is through the wall, that must be indicated on the permit plan
- Must have A/C change-out form which shows existing system and replacement system
Do I need a property survey if I am replacing a condenser?
Yes. We need to make sure that all new mechanical equipment meets the Town's setback requirements.
Do I need easement releases if I am just replacing my fence?
Yes, easement releases are required for any fence installation or replacement.
What are the responsibilities of contractors/residents in the event of a Hurricane?
Protect all glass/window areas; ensure erosion controls are in place and secure; fasten down or remove all hazardous objects; or any other requirements per Code Enforcement (See Code Section 6-110).
When is an Architectural Review Board (ARB) application required?
An ARB application is required when major renovations exceed 50% of the improvement value of the structure and/or any new proposed residential construction project that is not located in a Planned Unit Development (PUD). This step must occur prior to any permit application submittal. If you are unsure if the proposed residential construction is located within a PUD, please contact the Planning & Zoning Department at (561)626-1122.
Police
Where is your department located?
Our police station is located at 340 Ocean Drive, Juno Beach, FL 33408. Our administrative telephone number is (561) 626-2100.
Click here for directions.
The officers I dealt with really went "above and beyond." How do I thank them?
Our department always takes pride in the good job that our officers do. We like to hear when you feel that an officer or officers went above and beyond. The best person to let know about this is the Chief of Police Brian J. Smith. You can email him by clicking here or you can send a letter to the following location:
Brian J. Smith, Chief of Police
Juno Beach Police Department
340 Ocean Drive
Juno Beach, FL 33408
Do I have to wear my seatbelt?
The Florida Safety Belt Law states that if you are operating a motor vehicle you must be restrained by a safety belt. Each passenger under the age of 18 must be restrained by a safety belt or child restraint belt.
Is there a waiting period before I can report someone missing?
Contrary to popular belief there is no 24-hour rule to report someone missing. If you know about a child who is lost, contact us for assistance immediately. If you feel as though there is foul play, let us know that as well. While waiting for us to arrive, immediately check the areas that pose the greatest hazard to the child (i.e.: pool, lake, street. etc.) Try to remain calm and focused on your objective. We will be there to assist you with as many resources as possible with the greatest priority.
If an adult is missing there is a different protocol. It is not illegal for an adult to be missing in and of itself. There must be some outside circumstance for us to aid in the investigation. For instance, if there is any indication of foul play, we will take the case. If the adult is believed to be endangered (i.e.: suicidal, on medication and without access to it, mentally incapacitated to some degree) then we will assist in locating the person and they will meet the criterion to be entered into the state and national computer systems as missing/endangered.
How do I pay a parking ticket?
If you received a Town Ordinance Violation/Parking Citation issued by the Town of Juno Beach, you may pay the fine in person by bringing in the ticket into the Town of Juno Beach anytime between 9:00 A.M. and 5:00 P.M. Monday through Friday. OR by mail, in the payment of cash, check or money order to the Town.
I have had several phone calls from people representing themselves as police officers and asking for donations. Are these police officers and what is the money used for?
Town of Juno Beach police officers do not solicit money for the department. Police officers never make solicitations over the telephone. There are some law enforcement-related agencies such as the Fraternal Order of Police and the Police Benevolent Association that solicit donations, but they are not police officers nor does the money directly benefit local law enforcement. However, some of the money does help support the sponsorship of legislation concerning law enforcement.
If the organization is legitimate, they will give you this information and then you can decide whether you want to make a donation. It's also a good idea to ask for a financial statement or budget before making a decision about whether to donate to the organization.
What should I do when I hear an alarm going off?
Give us a call at (561) 799-4445. While a majority of alarms are false, we can never assume that an alarm is false. Nor, should you!
What can I do to help fight crime in my community?
There are many things that you can do to help fight crime in our community. The first thing is to call us when you see something unusual. With as many people as we have in the Town at any particular time there are a lot of eyes seeing a lot of activity. Some of this activity is suspicious in nature, if not criminal. If you don’t call, we stand a significantly reduced chance of catching the person(s) responsible for committing the crime.
I locked my keys in my car. Will the police department come and open it?
Unfortunately, due to liability concerns, the police department no longer offers this service. The only exception is when a person is locked inside of the vehicle and their safety is in jeopardy. If you have locked your keys in your vehicle, please consult the locksmith section of the Yellow Pages.
I received a traffic citation for an equipment violation on my car and now have it fixed. Who can I see to have my vehicle inspected and citation signed off for Traffic Court?
You can come to the Juno Beach Police Department located at 340 Ocean Drive, Juno Beach, Florida 33408.
I have a permit to carry a firearm in another state. Is that permit valid in Florida?
Authorization to carry concealed firearms is described in Section 790.06 of the Florida Statutes and regulated by the Florida Department of State. Persons, who are licensed to carry a firearm in a state other than Florida who wish to determine if their license applies in Florida, may find the information they need through the Florida Department of State’s website. Regardless of where one has obtained their firearms license, when in Florida, you are accountable to Florida laws concerning firearms and carrying/possession of them.
Is my Handicap Parking Permit from another state good in Juno Beach?
Your handicap-parking sticker is accepted in Florida. It must be hung from the rear view mirror or plainly seen on your dash if not hung. If you are renting a vehicle and have any further questions or needs, please contact your car rental agency. They work with these issues daily.
Where/How do I obtain a permit to carry a firearm?
In order to obtain a permit to carry a concealed firearm, contact the closest office of the Florida Department of State - Division of Licensing. You may find additional information through their website.